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Checklists

Software Project Planning Checklist

Questions to answer before build: users, scope, integrations, budget, and who owns decisions on your side.

Before you start building

Planning is the difference between a software project that delivers value and one that drains budget. This checklist covers the key things to think through before development begins.

You do not need perfect answers to every question. But thinking through each area will help you have better conversations with your development partner and avoid common mistakes.

Business context

  • Can you clearly describe what your business does and who your customers are?
  • Have you identified the specific business problem this project is meant to solve?
  • Do you understand the cost of not solving this problem (time, money, errors, customer impact)?
  • Have you evaluated whether an existing off-the-shelf tool could solve this adequately?
  • Do you have buy-in from the people who will be affected by the new system?

Users and requirements

  • Have you identified all the different types of users who will interact with the system?
  • For each user type, can you describe what they need to do and what information they need?
  • Have you mapped the current workflow from start to finish, including manual steps?
  • Have you identified the biggest pain points in the current process?
  • Have you prioritized features into must-have, should-have, and nice-to-have?
  • Have you gathered examples or references that illustrate what you are looking for?

Scope and priorities

  • Have you defined what the first version of the system needs to do (and what it does not)?
  • Are you prepared to defer some features to a later phase?
  • Have you discussed scope with your team to make sure nothing critical is missing?
  • Do you have a clear definition of what “done” looks like for the first release?

Technical considerations

  • Do you have existing systems that need to integrate with the new tool?
  • Are there data migration requirements (moving data from spreadsheets, old systems, etc.)?
  • Do you have specific security or compliance requirements?
  • Do you have preferences or constraints around hosting and infrastructure?
  • Will users need mobile access, or is desktop sufficient?

Budget and timeline

  • Do you have a budget range in mind for the project?
  • Is there a hard deadline driving the timeline?
  • Have you accounted for ongoing costs after launch (hosting, maintenance, support)?
  • Are you prepared for the possibility that scope changes may affect budget and timeline?

Team and process

  • Have you identified who on your team will be the main point of contact for the project?
  • Does that person have authority to make decisions and provide feedback quickly?
  • Have you set expectations with your team about their involvement during the project?
  • Have you discussed how you want to communicate with the development partner (frequency, channels, format)?

After launch

  • Do you have a plan for user onboarding and training?
  • Have you discussed ongoing support and maintenance arrangements?
  • Do you have a list of features you want to add in future phases?
  • Have you thought about how you will measure whether the project was successful?

Common mistakes to avoid

  • Skipping the planning phase to start building faster. This almost always costs more in the long run.
  • Treating every feature as essential. The most successful projects launch with a focused first version.
  • Not involving end users in the planning. The people who will use the system daily should have input.
  • Underestimating post-launch work. Software needs maintenance, updates, and iteration after go-live.
  • Choosing a partner based on price alone. The cheapest option often costs more when you factor in rework, delays, and communication problems.